What does Chelsea McKenzie do?

Chelsea helps startups and family-run businesses scale by implementing sales, customer success and back-office systems. She specialises in HubSpot, no-code tooling and AI-assisted workflows.

What certifications does Chelsea hold?

Chelsea is HubSpot certified in Sales Hub Software, Revenue Operations and Marketing Hub Software.

Chelsea McKenzie (née Frost) — Fractional RevOps & HubSpot consultant

Q: How do I contact Chelsea McKenzie?

Email hello@popopsconsulting.com.

Chelsea McKenzie (née Frost) is a South African fractional RevOps consultant and certified HubSpot consultant helping founder-led startups scale through better systems and processes. Founder of Pop Ops Consulting, co-founder of Sh*thead Cards, and Managing Director of ChelJo Properties.

What I do

Fractional RevOps — embedded senior operations leadership for startups and family-run businesses in South Africa, the UK and the USA.
HubSpot consulting — end-to-end HubSpot CRM implementation, migration, automation and reporting across Sales Hub, Marketing Hub and Service Hub.
Sales operations consulting — zero-to-one sales and customer success processes supported by the right tech stack.
AI and no-code internal tooling using Lovable, Cursor, Claude Code and ChatGPT to ship back-office tools fast.

Specialities

Revenue Operations (RevOps)
Sales Operations & Sales Team Orchestration
HubSpot CRM implementation and optimisation
Customer-first operations design
Startup scaling and founder dependency reduction
No-code app building and AI-augmented workflows

Certifications

HubSpot Sales Hub Software Certified
HubSpot Revenue Operations Certified
HubSpot Marketing Hub Software Certified

Recent roles

Sh*thead Cards — Co-Founder (Nov 2025 – Present)
rather.chat — Head of Sales Operations, contract (Aug 2024 – Jan 2025)
Pop Ops Consulting — CEO & Founder (May 2023 – Present)
ChelJo Properties — Managing Director (Jul 2022 – Present)

Frequently asked questions

Who is Chelsea McKenzie?

Chelsea McKenzie (née Frost) is a South African operations leader and RevOps consultant. She is the founder of Pop Ops Consulting and co-founder of Sh*thead Cards.

What services does Pop Ops Consulting offer?

Fractional senior operations leadership: building sales and customer success processes, implementing HubSpot CRM, and rolling out AI and no-code tooling to scale lean teams.

Which industries does Chelsea work with?

Early-stage startups (especially AI and SaaS), family-run businesses, and property operations. Active in South Africa and the USA.

How do I get in touch?

Email hello@popopsconsulting.com or connect on LinkedIn.